SRITHI is a rising star in CRM, BI, Testing and Training area – Optimizing COST, QUALITY & TIME. We at SRITHI have consultants who are the best of breed, highly experienced and with proven track records. We value business needs more than technical needs. We take pride in what we do, and customer delight is an important criterion for a successful engagement. We believe in growing with the customer and sharing risks & rewards with customer at all stages of our engagement.
We, at SRITHI, believe Quality, Time and Cost are the three most important factors in doing IT business. Our business model is based on the same.
Quality: This is our strength and we take pride in this. We interpret this as Reliability.he better you can manage your CRM data, the higher its quality. Then you can use accurate, reliable information to make more informed business decisions.
- Average experience level of our consultants is 12 years with more than 80% of their experience in Customer Experience Technology space.
- Everyone associated with this organization is from CRM delivery background and everyone can contribute to your project – We do not have any separate Sales team!
- We are aligned with Oracle best practices and almost every one of us have been associated with auditing delivery in past.
- Our Shared Services model ensures that all skills required for the delivery are made available to project/customer without any extra cost, and is seamless.
- Our Business Analysts use Knowledge Transition methodology to ensure that Knowledge is secured and is transferred seamlessly within the team and also to customer team.
- We take pride in our Reliability Factor, and we do not hesitate to do full refund of received fund, if the quality of services is not as per our commitment.
- Since Customer Delight is very important to us, for a successful closure, we only consider Customer Feedback score of 9 or more on a scale of 10.
Time: From understanding the breadth of our services, to generating a Quote for our services to Closure of contract, we believe Time can be optimized.
- Usually we do not take more than a week to start the project from the time of sign the contract Since our consultants are all technology and domain experts with experience from Tier 1 companies, we are likely to quote and perform more efficiently as compared to our other competitors.
- Cancelling our services can be done by giving 1 week of lead time.
Cost: Value for money. We quote/ charge at least 20% less as compared to any of our competitors. We focus on the unutilized bandwidth to optimize the cost.
- Our Efficiency helps us to save cost and we share the same with our customer.
- Our Tools and Accelerators help us to reduce effort, and thereby further reducing the cost.
- Last but not the least, our model promotes customer also to work on their unutilized bandwidth and thereby optimize their ROI (both Return on Investment and Return on Intent)
